In most circumstances, helpdesk posts will be answered within 4 hours between the hours of 09.30-17.00 Monday to Friday.
Why not help us to answer your question as quickly and efficiently as possible? You can do this by including as much information as possible in your question. If your enquiry is about access to an area of the site, include the username that you are using to log in with. The more information you include, the quicker we will be able to get your issue resolved for you.