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ICT Helpdesk Technician - Fixed Term

Valence School, Westerham

  • Ref:KCC886-7021-142S
  • Posted:08/08/2019
  • Pay:Kent Range 8
  • Start Date:Immediate
  • App Close Date:22/09/2019 at 11:45
  • Interviews:w/c 30th September 2019

Advert

Full Time - Year Round - 1 Year Fixed Term

Kent Range 8 - £24,791 FTE p.a

This is an exciting role to assist in the management and development of the school's network and infrastructure.  Due to the transfer of Kent's Specialist Teaching & Learning Service to Valence School Outreach the ICT Department will be supporting staff in multiple locations across Kent.

You will have relevant IT technical 'hands on' knowledge with experience of a busy working ICT department and a good working knowledge of Windows Server 2008 - 2016.  You will need to be an MCSA Microsoft certified solutions associate or MCSE Microsoft certified solutions expert.

You will be a problem solver and have excellent interpersonal skills to communicate with people at all levels both internally and externally, along with a good sense of humour and the ability to work on your own initiative and as part of a team.

As a Helpdesk Technician you will be expected to visit locations around Kent, as and when required, meeting SLA's to resolve staff issues.

Daily duties will include:

· providing remote and on-site technical support assisting users with various IT issues;

· installing, maintaining and troubleshooting third party software products;, installing new equipment such as desktop computers, laptops, tablets and mobile phones;

· preparing and supporting staff training sessions on Windows 10 and Office 365.

There are also opportunities to get involved in various projects within the school.

Preferably you will have at least 2 years' experience working as an IT Support Engineer, Desktop Support Engineer or a similar role with proven first line technical support in education. 

A full UK drivers licence and your own transport are essential for this role - expenses will be reimbursed.

Valence School is a KCC Foundation residential and day Special School for children and young people with physical disabilities, complex medical needs and associated learning and communication difficulties.  We are part of the Kent Special Educational Needs Trust.

For further information please contact the Human Resources team on vacancies@valence.kent.sch.uk or call 01959 567841. 

Closing date for applications 22nd September 2019

Interview expected to take place week commencing 30th September 2019

Information about the school

We are proud to share with you the excellent work we do with children and young people who have physical disabilities and complex medical needs. Our school is unique within the maintained sector in the whole of southern England. We cater for students aged 4 to 19 and have both day and boarding places. We have a large site with high quality teaching, social care and health care facilities. A staff team of over 200 people provides specialist teaching, social care, therapies and nursing care to an exceptionally high standard.

Our overall aim is to enable every child and young person to achieve meaningful independence. Students flourish in a supportive but challenging environment, making good educational progress and achieving a range of accreditation as they get older. There is excellent support to enable students to achieve functional communication, mobility and skills for daily living.

Valence School is a supportive environment and a rewarding place to work, and whether working directly with our students or in a school support role, every member of staff participates in enabling our students to learn and to aspire to achieve meaningful independence.

We are a Foundation Special School and are part of the Kent SEN Trust (KsENT), a cooperative trust of ten schools working together to improve outcomes for all the children and young people attending the schools.

The School works proactively with parents and external professionals to provide holistic support for every child and young person. It is also developing high quality outreach support services to local schools and more widely for children and young people in Kent who have physical disabilities who are attending mainstream schools.

The School always places children and young people at the centre of all decisions it takes and it has a relentless focus on achieving the best possible outcomes for every student.

Valence School is committed to safeguarding and promoting the welfare of every student and we expect all our staff and volunteers to share this commitment.  We value diversity and promote equality for all.

References will be taken up before interview and online checks undertaken for shortlisted candidates. The successful applicant will require an enhanced DBS check (this post is subject to the Rehabilitation of Offenders Act)

Job Contact Information

Fax: 01959 565046

Documents

Below are documents that have been added to this vacancy.

We are committed to safeguarding and promoting the welfare of all our students. You are advised that this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and therefore this post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service (DBS). Please be aware that schools are also required to undertake online recruitment checks on shortlisted candidates under changes to Keeping Children Safe in Education.