Family Liaison Officer (FLO) - Term Time

West Borough Primary School, Maidstone

• Ref:KCC886-2653-190T
• Posted:07/04/2026
• Pay:KSE (£27,852 FTE)
• Start Date:ASAP
• App Close Date:10/05/2026 at 14:00
• Interviews:TBC

Advert

Following the recent retirement of our much loved FLO, we are looking for a dedicated and enthusiastic Family Liaison Officer (FLO) to join our school community.

About the Role

Are you passionate about supporting children and families to thrive? Then this might be the role for you.

As our FLO, you will play a vital role in strengthening relationships between school, families, and the wider community. You will work closely with pupils, parents/carers, and staff to support wellbeing, attendance, and engagement in learning.

Key Responsibilities

• Act as a key point of contact for families, offering guidance and support
• Work with staff to identify and support pupils facing barriers to learning
• Promote positive attendance and punctuality
• Liaise with external agencies and services where needed
• Organise workshops, meetings, and family support initiatives
• Provide safeguarding support in line with school policies

What We’re Looking For

• Experience working with children and families (education, social care, or similar)
• Strong communication and interpersonal skills
• A caring, approachable, and non-judgemental attitude
• Ability to build trust and maintain confidentiality
• Understanding of safeguarding and child protection procedures

What We Offer

• A supportive and friendly school environment
• Opportunities for professional development
• The chance to make a real difference in children’s lives

We are looking for someone who can engage with parents/carers and families to provide early intervention, support and guidance to increase engagement with the school and improve learning outcomes for pupils.

Experience of working as a Family Liaison Officer or in a comparable role is highly desirable.

Please see the attached job description for further details of this role.

We reserve the right to close this vacancy early should a suitable candidate be found.

The position is available for an immediate start, but we are willing to wait until September for the right candidate.

Information about the school

We are very proud of our wonderful school which was judged as good with outstanding features. Our most recent Ofsted inspection was in October 2022.

We have 15 classes including our maintained Nursery. A set of Core Values underpin all that we do which ensure high expectations of both learning and behaviour. They are; Equality, Responsibility, Respect, Resilience and Challenge. Our inclusive school is based on a large, well resourced site just outside Maidstone town centre. Our excellent facilities include a library and extensive outdoor learning areas.

We have recently achieved our National Nurturing Award Accreditation and also hold the OPAL Platinum Award.

Our school has a happy and caring ethos and is is full of well motivated children, supported by a hardworking and fully committed team of staff and governors.

West Borough Primary School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Applicants for this post will be subject to a DBS check and successful references prior to a start date.

Job Contact Information

• Name:Mrs Gemma Jury-Sofi
• Address:Greenway, Off Queens Road, Maidstone, Kent, ME16 8TL
• Telephone: 01622726391
• Email: office@west-borough.kent.sch.uk

Documents

Below are documents that have been added to this vacancy.

• Job Description
• Child Protection Policy