Director of Operations - Full-time

SupaJam Education in Music and Media, Westerham

• Ref:KCC886-7908-2L
• Posted:30/03/2026
• Pay:£45,000 - £50,000
• Start Date:01/07/2026
• App Close Date:17/04/2026 at 23:45
• Interviews:23/04 28/04

Advert

The Director of Operations is a key member of the Senior Leadership Team, providing strategic and operational leadership across all non-curriculum functions of the organisation.

The postholder will ensure that systems, compliance, estates, data management, recruitment, administration and operational processes effectively support high-quality provision for learners with SEND. The role is central to organisational growth, regulatory compliance, and operational excellence across multiple college sites.

 The Director of Operations will work in alignment with regulatory bodies including Ofsted and the Department for Education, with regular travel across our 5 colleges and our central Westerham office.

PERSON SPECIFICATION:

Qualitifcations

Essential

• Degree or equivalent professional qualification in a relevant field (e.g., Business Management, Public Administration, Education Management).

• Evidence of continued professional development.

Desirable

• Postgraduate qualification (e.g., MBA or Master’s in Leadership/Management).

• Leadership or management qualification (e.g., ILM Level 7).

Experience

Essential

• Senior management experience in operations, estates, facilities, or business services.

• Experience leading multi-disciplinary teams (e.g., estates, IT, health & safety, facilities, administration).

• Experience managing budgets and financial resources.

• Experience developing and implementing organisational strategies and operational plans.

• Experience of working within a complex organisation with multiple stakeholders.

Desirable

• Experience working within Further Education, SEND  or public sector.

• Experience leading organisational change or transformation programmes.

• Experience of capital projects, estates strategy, or infrastructure development.

Knowledge

Essential

• Strong understanding of operational management, governance, and compliance

• Knowledge of health and safety regulations, risk management, and statutory compliance.

• Understanding of procurement, contract management, and resource management.

• Knowledge of performance management and continuous improvement methodologies.

Desirable

• Knowledge of the FE and SEND sector, including funding, regulation, and inspection frameworks such as those used by Ofsted.

Knowledge of sustainability and estates management in education settings.

Skills and Abilities

Essential

• Strategic thinking and the ability to translate strategy into operational delivery.

• Strong leadership and people management skills.

• Excellent communication and stakeholder engagement skills.

• Strong analytical and problem-solving ability.

• Ability to manage competing priorities and deliver results in a fast-paced environment.

• High level of financial and commercial awareness.

Desirable

• Project management skills and experience with large-scale operational initiatives.

• Digital transformation or systems implementation experience.

Personable Attributes

Essential

• Strong leadership presence and credibility.

• Collaborative and inclusive approach to working with colleagues.

• High level of integrity, professionalism, and accountability.

• Commitment to equality, diversity, and inclusion.

Commitment to safeguarding and promoting the welfare of students.

Information about the school

SupaJam is a unique group of state-funded Post-16 specialist music colleges based in Swanley, Canterbury, Brighton, Wandsworth and Earls Court in London.​ ​ With contemporary music at our heart we offer carefully tailored placements to young people aged 16-25 with an EHCP. Many of our students may have previously struggled in mainstream education due to social, emotional or special educational needs but our bespoke campuses, small class sizes and caring, supportive staff allow all our students to achieve and progress in a happy, inclusive environment.​ ​ Although many of our students are musicians and singers these are not fixed requirements to join us. All SupaJam students however do need to have a clear passion for music and a real interest in the music industry to secure a place at one of our colleges.

Job Contact Information

• Name:Recruitment Team
• Address:The Grange, Market Square, Westerham, Kent, TN16 1HB
• Telephone: 01273447554
• Email: recruitment@supajam-education.org