Cafe Manager - Ashford - Part-time

Grow19 Ltd, East Malling

• Ref:KCC886-7902-44S
• Posted:11/03/2026
• Pay:£15,857.40 pa Inc SEN Allowance
• Start Date:ASAP
• App Close Date:23/03/2026 at 10:00
• Interviews:TBC

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To oversee the daily operations of the Grow 19 Singleton café in Ashford, ensuring it functions as a high-quality drink and food provider, while simultaneously serving as a hospitality training centre for learners at Grow 19. This role involves managing learners, maintaining health and safety standards, and creating a supportive and inclusive environment where trainees can develop practical skills in food preparation, customer service, and business operations. The Café Manager will work closely with the college’s hospitality tutor to tailor training programmes to individual trainee needs and running a purposeful café giving learners life skills and experience.  

• Oversee the day-to-day operations of the café, ensuring it runs smoothly and efficiently.
• Manage the opening and / or closing procedures, including cash handling and reconciliation.
• Help develop and update the café menu, in liaison with the hospitality tutor, ensuring it offers a variety of nutritious options.
• Cater to special dietary requirements and ensure allergy information is clearly communicated and labelled.
• Order and manage inventory, ensuring that the café is well-stocked without excess.
• Negotiate with key suppliers to obtain the best value for products.
• Help develop and implement training programmes for learners.
• Provide hands-on training and supervision to learners, ensuring they understand and adhere to health and safety standards.
• Work closely with the college’s hospitality tutor to tailor training programmes to meet the individual needs and abilities of trainees.
• Provide additional support and encouragement to learners as needed, fostering a positive learning environment.
• Monitor and assess learners’ progress, in liaison with tutors, providing regular feedback to both learners and their supervising staff.
• Maintain records of learners' progress and achievements.
• Ensure all learners are suitably trained in food safety, hygiene, and customer service.
• Promote morale and wellbeing among learners.
• Ensure a high level of customer service is maintained, with a focus on creating a welcoming and inclusive environment.
• Handle customer complaints and feedback professionally and constructively.
• Promote the café within the wider community, encouraging sponsorship and support.
• Manage the café budget, ensuring financial sustainability, in liaison with the college finance team.
• Maintain accurate financial records and prepare reports as required, in liaison with the college’s finance team.
• Ensure compliance with college policies and procedures, including safeguarding and adult protection.
• Report any issues or concerns to the relevant college staff.
• Seek opportunities for continuous improvement in both the operational and educational aspects of the café.
• Stay updated with industry trends and best practises in hospitality and special needs education.

Information about the school

Grow 19 is a SEND College for learners aged 18-25 who have an Educational Health Care Plan. Our learners have a range of learning difficulties, autism, speech, language and communication needs. We offer vocational and living skills programmes, supporting learners to be ready for work, supported employment, independent living or community involvement.

We aim to give all learners opportunities to discover new ways, new skills and knowledge that engage them, develop them and will lead to them being exceptionally well prepared for their next steps and a positive, meaningful future.

At Grow 19 we are committed to empowering our learners develop the skills and confidence to become as independent as possible and achieve across all aspects of their life.

We set high expectations; learners must be willing to work hard and are encouraged to take pride in what they achieve. We have developed an exciting and inclusive curriculum to meet the diverse needs of all our learners. We have developed outstanding relationships with employers and organisations within local communities across the Maidstone and Malling area and work together to provide opportunities for learning and work experience.

College life is different from School, it is an adult environment with a positive learning culture. We offer individual coaching and mentoring to support our learners throughout their time at Grow 19 and when the time is right also support their transition into either employment, supported employment, volunteering or social care.

Job Contact Information

• Name:Hollie Scott
• Address:Chapman Way, East Malling, Kent, ME19 6SD
• Telephone: 01622743925
• Email: hscott@five-acre.kent.sch.uk

Documents

Below are documents that have been added to this vacancy.

• Cafe Manager - Ashford