Junior IT Technician - Full-time

Five Acre Wood School, Maidstone

• Ref:KCC886-7056-867S
• Posted:23/01/2026
• Pay:KSC (actual salary is £26,737 including allowance)
• Start Date:Immediate
• App Close Date:09/02/2026 at 10:00
• Interviews:TBC

Advert

We are seeking a motivated and detail-oriented Junior IT Technician to join our IT support team. The successful candidate will assist in maintaining computer systems, troubleshooting technical issues, and providing first-line support to users. This role is ideal for someone starting their career in IT and looking to develop hands-on technical skills.

The hours are 8am-4pm, Monday to Friday, all year round. This role will work across all Five Acre Wood School sites (in and around Maidstone and Snodland) and may require occasional after-hours or on-call support. Therefore, a clean driving licence is essential.

Key responsibilities include:

• Provide first-line technical support to end users (hardware, software, and network issues)
• Install, configure, and maintain desktops, laptops, printers and mobile devices
• Assist with user account setup, password resets, and access management
• Troubleshoot basic network connectivity issues (LAN, Wi-Fi, VPN)
• Support common operating systems and applications (Windows, macOS, Microsoft 365, etc.)
• Log, track, and resolve support tickets in a timely manner
• Escalate complex issues to senior IT staff when required
• Assist with system updates, backups, and security procedures
• Follow company IT policies and best practices

Required Skills & Qualifications

• Basic knowledge of computer hardware, software, and operating systems
• Familiarity with Windows and/or macOS environments
• Strong problem-solving and communication skills
• Ability to work independently and as part of a team
• Willingness to learn new technologies
• Relevant IT qualification, diploma, or certification (or currently studying)

Preferred Qualifications (Optional)

• CompTIA A+, Network+, or similar certification
• Experience with helpdesk or customer support roles
• Basic knowledge of Active Directory or Microsoft 365

Please see job description for a full list of duties.

You will benefit from opportunities for further professional development and career progression as we value and support staff in all aspects of school life.

The successful candidate will also have a strong commitment to inclusive principles and be committed to safeguarding children and young people.

Five Acre Wood is committed to the safeguarding of all its pupils, you will therefore be subject to an enhanced disclosure process. As part of our responsibility for safeguarding, in addition to the Kent policy of one employment and one personal reference, the school will request additional employment references.

We look forward to hearing from you.

Information about the school

Five Acre Wood is an “Outstanding", forward looking school with an international reputation. We are ambitious for our pupils, and we pride ourselves on working with many leaders in the field of special education.

We play an important role in our community and enjoy strong local links which give our pupils opportunities to play active and meaningful roles in their own communities.

We are an innovative school and have worked on a number of unique projects to provide pupils with unique and diverse learning opportunities. These include; FAWrient Express café in a train carriage, giving pupils hands-on experience in hospitality training; 7FAW7 - a library inside a real plane fuselage designed to meet the diverse needs of our pupils; FAWtilus - a dedicated counselling space for pupils and staff; FAWbulous Bus - a soft-play facility that also teaches pupils how to safely board a bus; Platform FAW - our new coffee roastery where pupils can learn to roast and bag their own coffee; Peggy’s FAWtique - a shop space where pupils can develop valuable sales techniques; Radio FAW All - our very own radio station, which offers pupils exciting opportunities to get involved in radio broadcasting and research; FAW Records - our own record label. We have released a number of singles and music videos; Five Acre Woodstock Festival - our annual festival created especially for pupils to experience the sights, sounds and atmosphere of a real performance.

It may need to be seen to be believed! Please click this link to view our videos: https://www.youtube.com/@FiveAcreWoodRecords

Five Acre Wood is committed to the safeguarding of all its pupils, you will therefore be subject to an enhanced disclosure process. As part of our responsibility for safeguarding, in addition to the Kent policy of one employment and one personal reference, the school will request additional employment references.

Job Contact Information

• Name:Nicola Devereux
• Address:Boughton Lane, Maidstone , Kent, ME15 9QF
• Telephone: (01622) 743925
• Email: hr@five-acre.kent.sch.uk

Fax: 01622 744828

Documents

Below are documents that have been added to this vacancy.

• Junior IT Technician job description