Student Support Manager - Full-time

Herne Bay High School, Herne Bay

• Ref:KCC886-5448-472S
• Posted:05/12/2025
• Pay:HBHS Band 6 - Up to £27,713 (pro rata)
• Start Date:January 2026 or sooner
• App Close Date:19/12/2025 at 13:00
• Interviews:TBC

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Join Our Team as a Student Support Manager!

Hours: 37hours per week/ Term time plus 1 week

Are you passionate about supporting students and families to thrive in their education? We are looking for a dedicated Student Support Manager to enhance student wellbeing, attendance, and inclusion at our school.

What “Term Time Plus” Means

This role follows the school calendar, meaning you work during student term time only, plus an additional 5 days across the year for essential training, preparation or key school events.

Although you do not work all year round and your salary reflects this, your salary is spread evenly over 12 months, giving you consistent monthly pay while enjoying significantly more time away from work during school holidays.

This structure offers the stability of set hours alongside a healthier work–life balance than a typical full-year role — perfect for those who value both meaningful work and personal time.

Key Responsibilities:

• Provide tailored support to students and their families, ensuring a positive school experience.
• Monitor attendance and work with families to address concerns, promoting regular school engagement.
• Act as a safeguarding point of contact, ensuring the safety and wellbeing of all students.
• Promote mental health initiatives and connect students with relevant support services.
• Collaborate with teaching staff and external agencies to foster an inclusive environment.

Person Specification:

Experience and Qualifications:

• Proven experience in student support, attendance management, or related field.
• Understanding of the DfE document Working together to improve school attendance.
• Knowledge of safeguarding procedures in line with Keeping children safe in education 2025.

Key Skills:

• Ability to monitor and analyse attendance data, identifying patterns and trends.
• Strong communication skills for liaising with families regarding attendance issues.
• Competence in early identification of students needing support to attend regularly.
• Experience working collaboratively with compliance and attendance teams.

Safeguarding Responsibilities:

• Attend regular safeguarding training and maintain compliance with statutory guidance.
• Act as a point of contact for safeguarding concerns and respond to incidents appropriately.
• Keep accurate records of safeguarding interventions and support students at risk.

Student Wellbeing:

• Knowledge of services available to support families and students, including Early Help and Preventative Services.

Why Join Us?

• Career Growth: Exciting opportunities for advancement in your career.
• Supportive Environment: Comprehensive induction and ongoing support to help you succeed.
• Valued Team: Be part of a school that genuinely cares about its staff and their development.
• Flexible Work Options: Potential for flexible working arrangements to suit your lifestyle.
• Great Perks: Access to corporate discounts, reduced membership for Active Life, and complimentary Benenden Health Care.

To apply please send your completed application form to jemma.lowry@hernebayhigh.org. 

Safeguarding Commitment:
At Herne Bay High, we are dedicated to safeguarding and promoting the welfare of children. All applicants will be subject to comprehensive child protection screening, including enhanced DBS and reference checks.

Information about the school

Herne Bay High School is a large hugely successful Single Academy Trust that serves the Herne Bay coastal area of North Kent. We have a comprehensive intake and are significantly oversubscribed in all year groups and in June 2022 Ofsted rated the school good with an Outstanding 6th form provision.

Whilst academic rigour and examination success is at the forefront of our development, we passionately believe that a broad, balanced approach to education is important and as such we place great emphasis on the Creative and Performing Arts, Technology, and Sport as a key part of a young person’s early educational journey. Herne Bay High School is also a champion of collaborative practice.

Safeguarding Commitment: At Herne Bay High, we are committed to safeguarding and promoting the welfare of children. As such, all applicants will be required to undergo comprehensive child protection screening, including checks with past employers, the Disclosure & Barring Service (DBS), and Barred List Checks. If you share our commitment to safeguarding and child welfare, we encourage you to apply.

Job Contact Information

• Name:Jemma Lowry
• Address:Bullockstone Road, Herne Bay, Kent, CT6 7NS
• Telephone: (01227) 361221
• Email: jemma.lowry@hernebayhigh.org

Fax: 01227 742481

Documents

Below are documents that have been added to this vacancy.

• Safer Recruitment Policy Statement
• Safeguarding Recruitment Statement