Receptionist and Attendance Officer - Full-time

Olive Academy Tunbridge Wells, Tunbridge Wells

• Ref:KCC886-1129-35S
• Posted:17/11/2025
• Pay:£27,127 - £28,987
• Start Date:December 2025 or as soon as candidate is able
• App Close Date:28/11/2025 at 17:00
• Interviews:03/12/25

Advert

NEW EXTERNAL OPPORTUNITY AT

OA – Tunbridge Wells

Receptionist and Attendance Officer

Salary: £27,127 - £28,987

Contract: Full time, term time only (39 weeks)

Start date: December 2025

Are you a dedicated and experienced professional who wants to help create a safe, engaging environment where pupils can overcome barriers and reach their full potential?

We are looking for a committed and enthusiastic individual to provide support across the academy on pupil attendance and to run the school reception. You will work closely with teachers, the Senior Leadership Team and parents/carers to support students and their progress.

The successful candidate will work closely with, and be line managed by, the Deputy Head Teacher.

Job description

We are looking for a highly efficient person who will provide support across the academy on attendance and reception duties:

Receptionist

• receive telephone calls, redirect as necessary and deal with any enquiries
• maintain visitors’ safeguarding administration
• maintain name badges for all staff
• assist school community with all general enquiries
• maintain a tidy and informative reception area
• manage the academy email box
• accept and sign for deliveries as appropriate
• undertake filing
• support with hospitality of any visitors and partners
• undertake administrative duties related to Purchase Ordering

Attendance Officer

• work closely with the academy attendance lead as well as other academy-based managers to improve pupil attendance
• keep accurate, effective records of attendance on Arbor and CPOMS
• monitor the attendance of all pupils including those off-site
• make first day absence calls to all absent pupils in line with the attendance policy and liaise with external agencies as necessary
• provide data as required to members of SLT in line with academy reporting procedures
• lead attendance meetings when required
• liaise with tutors, teaching and support staff and academy attendance lead as appropriate, particularly in accordance with Absence Referral Procedures, to improve attendance
• monitor attendance and punctuality and apply relevant school sanctions and rewards to raise the profile of attendance across the school
• send out attendance letters to parents/carers in response to concerns and improvements in pupils’ attendance
• respond proactively to absence, liaising directly with appropriate staff
• maintain and share pupil context information with SLT and other partners where required
• share attendance information with dual schools
• meet with pupils and parents/carers around attendance barriers and implement support plans through an attendance contract
• conduct home visits in line with the attendance policy and in guidance and collaboration from the DSL team
• lead and arrange all pupil transport requirements, including liaising with the Local Authority (LA), taxi companies and parents
• complete LA forms in regard to reduced timetables, attendance referrals, EHE and CME
• help collate reports as necessary

Note: The duties above are neither exclusive nor exhaustive and the post holder may be required by the headteacher to carry out appropriate duties within the context of the job, skills and grade.

Information about the school

Welcome to OA – Tunbridge Wells, an alternative provision academy where students can grow both academically and socially, and where enrichment is an important part of our core curriculum.

The Olive Academies family, recognises and respects the potential of every student, supporting them to be the very best they can be.

We believe in the Olive Way and our core values:

Ambition: All challenges can be overcome and education is an important lifelong journey.

Reflection: Learning from experiences and developing a capacity to improve further.

Determination: Not giving up on those who have not experienced success.

Conviction: Everyone has the capacity to reach their potential.

We want all our students to leave us as resilient and fully confident young adults, who will make a significant contribution to wider society in the future.

Our broad and balanced curriculum underpins our ethos of creativity, innovation and mastering of the basics: reading, writing, communicating and mathematics.

Please don’t hesitate to contact me by emailing info.tunbridgewells@oliveacademies.org.uk if you would like to visit OA - Tunbridge Wells or need any further information.

Tony Machin Executive Headteacher

Job Contact Information

• Name:Tony Machin
• Address:Olive Academy - Tunbridge Wells, Pagoda Centre, Off St. John's Road, Tunbridge Wells, Kent, TN4 9TX
• Telephone: 01892 519841
• Email: tony.machin@oliveacademies.org.uk

Documents

Below are documents that have been added to this vacancy.

• Candidate Privacy Statement
• Equalities Monitoring Form
• Safer Recruitment and Selection Statement
• Receptionist and Attendance Officer
• Receptionist and Attendance Officer - Advert