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Customer Support Officer

The Education People

Ref: 1407

Posted: 03/10/2019 Start Date: To be confirmed

Interview Date: Week commencing 18th November 2019

Pay: Starting salary £25,238, pro rata

Close Date: 24/10/2019 at 23:45

Job Description

Starting salary £25,238, pro rata | Permanent Term Time (41 weeks per year), 37 hours per week |

Location: Based from Sessions House, Maidstone

The Education People is owned by Kent County Council and is a one-stop shop for education services, to help you improve learning, wellbeing and children’s development. We support the full age range from early years to young adults, with over 800 products and services available specific to education needs always. Our people are here to support your people and ensure you receive a high quality product and get value for money.

Whilst this post is advertised via KCC your employment will be with The Education People.

An interesting and diverse role has become available at Schools Financial Services, within The Education People, to support our customers in the delivery of our business needs.

The main duties are to provide expert advice, support and guidance to all customers as part of our helpdesk unit, to assist with the management of information systems and software packages, with the expectation that you may also be required to deliver a range of traded finance support services for schools and academies.

We are seeking an efficient, confident and organised person with financial understanding and experience within a school. Good written and verbal communications skills, IT skills, analytical and interpretive skills and the ability to work as part of a team are needed and a good knowledge of KCC financial controls and procedures would be ideal.

The ability to travel across a wide geographical area in a timely and flexible manner at various times of the day is required.

This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service.

Term time, 41 weeks a year contract would be welcomed although a full time or part time contract will be considered for the right applicant.

Contact Information

Telephone: 03000 415415

Email: Clare.Newell@theeducationpeople.org

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