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ICT Helpdesk Technician - Full-time

Valence School, Westerham

  • Ref:KCC886-7021-133S
  • Posted:01/07/2019
  • Pay:Kent Range 8
  • Start Date:Immediate
  • App Close Date:12/07/2019 at 23:45
  • Interviews:w/c 22nd July 2019

Advert

ICT HELPDESK TECHNICIAN

Full Time - Year Round - 1 Year Fixed Term

Kent Range 8 - £24,791 FTE p.a

This is an exciting role to assist in the management and development of the school's network and infrastructure.  Due to the transfer of Kent's Specialist Teaching & Learning Service to Valence School Outreach the ICT Department will be supporting staff in multiple locations across Kent.

You will have relevant IT technical 'hands on' knowledge with experience of a busy working ICT department and a good working knowledge of Windows Server 2008 - 2016.  You will need to be an MCSA Microsoft certified solutions associate or MCSE Microsoft certified solutions expert.

You will be a problem solver and have excellent interpersonal skills to communicate with people at all levels both internally and externally, along with a good sense of humour and the ability to work on your own initiative and as part of a team.

As a Helpdesk Technician you will be expected to visit locations around Kent, as and when required, meeting SLA's to resolve staff issues.

Daily duties will include:

· providing remote and on-site technical support assisting users with various IT issues;

· installing, maintaining and troubleshooting third party software products;, installing new equipment such as desktop computers, laptops, tablets and mobile phones;

· preparing and supporting staff training sessions on Windows 10 and Office 365.

There are also opportunities to get involved in various projects within the school.

Preferably you will have at least 2 years' experience working as an IT Support Engineer, Desktop Support Engineer or a similar role with proven first line technical support in education. 

A full UK drivers licence and your own transport are essential for this role - expenses will be reimbursed.

Valence School is a KCC Foundation residential and day Special School for children and young people with physical disabilities, complex medical needs and associated learning and communication difficulties.  We are part of the Kent Special Educational Needs Trust.

For further information please contact the Human Resources team on vacancies@valence.kent.sch.uk or call 01959 567841. 

Closing date for applications 12th July 2019

Interview expected to take place week commencing 22nd July 2019

Information about the school

Valence School is a KCC foundation residential and day Special School for children and young people with physical disabilities, complex medical needs and associated learning and communication difficulties from age 4 to 19. It is part of the Kent Special Educational Needs Trust.

Our school is unique within the maintained sector in the whole of southern England. We have a large site with high quality teaching, social care and health care facilities. A staff team of over 250 people provides specialist teaching, social care, therapies and nursing care to an exceptionally high standard.

Valence School is a supportive environment and a rewarding place to work and every member of staff participates in enabling the students to learn and to aspire to achieve meaningful independence. The School always places children and young people at the centre of all decisions it takes and it has a relentless focus on achieving the best possible outcomes for every student.

Valence School is committed to safeguarding and promoting the welfare of every student and expect all our staff and volunteers to share this commitment. References will be taken up before interview and the successful applicants will require an enhanced Disclosure & Barring Service (DBS) check.

Job Contact Information

Fax: 01959 565046

Documents

Below are documents that have been added to this vacancy.

Our School and all its personnel are committed to safeguarding and promoting the welfare of the children. This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service.