5 Practical Tips for Building a Positive Culture: Tips for New School Leaders

Starting a leadership role is both exciting and challenging. Whether you're a headteacher, deputy, or part of the senior leadership team, this marks a new chapter for the school community. One of the most powerful ways to make a lasting impact is by creating and nurturing a positive school culture. One that inspires staff, supports wellbeing, and drives student success.

Why School Culture Matters

A positive school culture is the heartbeat of a thriving school. It influences everything from staff morale and student engagement to retention and academic outcomes. When staff feel valued, supported, and aligned with the school’s vision, they’re more likely to go the extra mile, not just for pupils, but for each other.

1) Listen First, Lead Second

Before making changes, take time to understand the existing culture. If you have taken on a new role in your current school, use your existing knowledge and experience as well as reaching out to others across the school. Meet with staff across all roles (teachers, support staff, admin, and caretakers). Ask open questions like:

• "What do you love about working here?”
• “What would you change if you could?”
• “What does success look like for this school?”
• “What is the most frustrating part of your role?”

This builds trust and shows that you value their voices. It will also help you identify how you can support them and remove any barriers they experience in their day-to-day activities.

Some people may be more reluctant to share, see if there are other ways you can gain these insights i.e. surveys, open-door policies, drop-in time in your calendar.

2) Communicate Your Vision Clearly

Once you've listened, share your vision. Be transparent about your goals and how you plan to achieve them. Use staff briefings, newsletters, and informal chats to reinforce your message. A clear, consistent vision helps staff feel secure and motivated.

3) Celebrate Wins - Big and Small

Recognition is a powerful motivator. Celebrate achievements, whether it’s a successful Ofsted inspection or a TA who went above and beyond. Create space for shout-outs in staff meetings or a “Wall of Appreciation” in the staffroom. It doesn’t have to be a big deal but recognition supports staff feeling valued – especially when it is seen and acknowledged by senior leaders.

It may take time for new systems to be used, but change doesn’t happen overnight. Be patient and consistent, and change will happen. 

4) Prioritise Staff Wellbeing

A positive culture starts with wellbeing. Consider:

• Flexible working arrangements
• Mental health support
• Protected time for planning and development
• Encouraging a healthy work-life balance

When staff feel cared for, they’re more likely to invest in the school’s success.

Make sure your offering is fair for all staff. If senior leaders can work from home, consider whether this can be offered to teachers for their PPA or support staff can work flexibly with staggered hours. 

5) Model the Culture You Want to See

Your behaviour sets the tone. Be visible, approachable, and consistent. Show empathy, celebrate diversity, and handle challenges with integrity. Staff will mirror the values they see in you.

The Impact on Staff and Students

When school culture is positive:

• Staff retention improves - people want to stay where they feel valued.
• Collaboration increases - teams work better together.
• Student outcomes rise - happy staff create happy classrooms.
• Recruitment becomes easier - your school becomes a place people want to work.

Creating a positive school culture isn’t about grand gestures; it’s about consistent, intentional actions that build trust, connection, and purpose. As a new leader, you have the opportunity to shape the future of your school in meaningful ways. Start with culture, and everything else will follow.

For more leadership advice, read our  guest blogs from previous headteachers about What makes a good leader?  and The Importance and Power Of Strong Leadership to Create Sustained Change With Respect to Inclusion and Diversity.