Support Helpdesk

Schools no longer need to use the helpdesk to request passwords. You can now use the School Forgotten Password Request page.

In most circumstances, helpdesk posts will be answered within 4 hours between the hours of 09.30-17.00 Monday to Friday.
Help us to help You
Why not help us to answer your question as quickly and efficiently as possible? You can do this by including as much information as possible in your question. For example, if your enquiry is about an NQT, include their name. Or if your enquiry is about access to an area of the site, include the username that you are using to log in with. The more information you include, the quicker we will be able to get your issue resolved for you.
Document icon Submit A New Issue
  Ask a new question to our support staff.
Document icon My Issues' Status
  Enter your helpdesk issue number and secure code below to access your previous helpdesk tickets. This information can be found in the e-mail sent to you when the first query was placed. This would have been sent to the e-mail address you registered at the time.
 
Issue No :  
Security Code :